Privacy Policy

Last Updated: March 13, 2026

Referral Rewards (“Referral Rewards,” “we,” “us,” or “our“) respects your privacy and is committed to protecting personal information in accordance with applicable privacy laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use ReferralReward.ca, create an account, submit referrals, access your dashboard, redeem rewards, or otherwise interact with our referral program.

By using this website or submitting information through it, you acknowledge that you have read this Privacy Policy.

1. Who This Policy Applies To

This Privacy Policy applies to personal information collected through ReferralReward.ca from:

individuals who create a Referral Rewards account
individuals who submit referrals through the website
individuals whose information is submitted as a referral
individuals who contact us about the program
users who access the site, dashboard, or related features

2. What Information We Collect

We may collect personal information that you provide directly, information submitted through the referral process, and certain technical information related to use of the website.

Information Collected From Account Holders / Referrers

When you create an account or participate in the program, we may collect:

name
email address
phone number
mailing or contact details, if provided
account and dashboard activity
referral history
points balance
redemption history
communications with us
any other information you choose to provide through forms or support requests

Information Collected About Referred Individuals

When an account holder submits a referral, we may collect information such as:

name
phone number
email address, if provided
city, address, or location details, if provided
notes or information submitted by the referrer
referral source and referring account
assigned office, representative, or business
status of follow-up, appointment, demonstration, or qualification outcome

Technical and Website Usage Information

When you use the website, we may collect certain technical information such as:

IP address
browser type
device type
pages visited
date and time of access
referring website or source
session, login, and security information
cookie and similar technology data

3. Why We Collect Personal Information

We collect, use, and disclose personal information for purposes such as:

creating and managing user accounts
verifying identity and facilitating secure login access
providing access to a personal referral dashboard
recording, tracking, and administering referrals
assigning referrals to the appropriate office, business, or representative
contacting referred individuals regarding a free product demonstration or related follow-up
tracking completed demonstrations or qualifying actions
awarding and displaying points
administering gift redemptions and program eligibility
providing customer service and responding to questions or requests
protecting against fraud, abuse, false submissions, or unauthorized activity
maintaining internal records and business reporting
improving website functionality, program administration, and user experience
meeting legal, regulatory, contractual, or compliance obligations

4. Consent

By submitting your personal information through ReferralReward.ca, creating an account, or using the program, you consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy.

If you submit information about another person as a referral, you represent that you have permission to provide that information for the purpose of allowing us, or the appropriate office, representative, or business, to contact that person about a free product demonstration and related referral program follow-up.

Where required, we may seek additional consent for specific uses of personal information.

You may withdraw consent to certain uses of your information, subject to legal, contractual, technical, or program administration limitations. Withdrawal of consent may affect your ability to participate in some or all parts of the program.

5. How We Share Personal Information

We do not sell personal information as a contact list.

We may share personal information with:

the office, representative, dealer, or business assigned to manage the referral
service providers that help us operate the website, dashboard, hosting, database, communications, analytics, security, or reward administration systems
professional advisors, where reasonably necessary
legal, regulatory, or governmental authorities where required or permitted by law
a purchaser, successor, or other party involved in a merger, acquisition, restructuring, financing, or sale of all or part of our business, subject to appropriate confidentiality protections

6. How the Referral Program Works

Referral Rewards is designed to allow users to submit their own information and the information of individuals they wish to refer.

In general:

a user creates an account and submits their own contact details
the user may submit one or more referrals
the referral is allocated to the appropriate office, business, or representative
the assigned party may contact the referred person regarding a free product demonstration or related follow-up
when a qualifying action is completed and confirmed through the program, points may be awarded to the referring user
the referring user may later access their dashboard to monitor status, view points, and redeem rewards, subject to program rules

7. Cookies and Similar Technologies

We may use cookies and similar technologies to:

keep the website functioning properly
support secure login and account sessions
remember preferences
improve performance and usability
analyze website traffic and program engagement
support security, fraud prevention, and troubleshooting

For more information, please see our Cookies Policy.

8. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes identified in this Privacy Policy, including program administration, referral tracking, fraud prevention, recordkeeping, dispute resolution, and legal or regulatory compliance.

When personal information is no longer required, we will delete it, anonymize it, or securely destroy it, as appropriate.

9. Safeguards

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.

These safeguards may include:

access controls
role-based permissions
secure hosting environments
account verification tools
monitoring for unauthorized activity
restricted internal access on a need-to-know basis

No method of transmission over the Internet or electronic storage system is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

10. Access and Correction

You may request access to personal information we hold about you and request corrections if you believe it is inaccurate or incomplete, subject to legal exceptions.

11. Third-Party Links and Services

This website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or policies of third parties. We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Referral Rewards is intended for adults and is not designed for use by children. We do not knowingly collect personal information directly from children through this website for participation in the program.

13. International or Cross-Border Processing

Some of our service providers may process or store personal information outside your province or outside Canada. Where this occurs, personal information may be subject to the laws of the jurisdiction in which it is processed or stored.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations. When we do, we will update the “Last Updated” date above. Continued use of the website or program after changes are posted constitutes acceptance of the updated policy, where permitted by law.

15. Contact Us

If you have questions about the Referral Rewards program, your account, your referrals, your points, or redeeming rewards, please contact the local representative or business who offered you this program.

For privacy-related requests, including requests to access or correct personal information, withdraw consent where applicable, or submit a privacy inquiry, please use our Privacy Request Form.